About Contact Centre Selection

Our Strengths

Contact Centre Selection is a specialist consultancy dedicated to the needs of an ever-evolving market place. With consultants that have a wealth of experience in the call centre industry, we understand the issues and complexities involved in staffing and recruiting across the customer operations sector.

With the need to stay ahead of competitors and the huge importance of customer relations and retention, all organisations now recognise the importance of front line and support operations. The need to get things right first time, every time, is therefore vital.

We appreciate it is essential to find the right candidate for the job in the shortest possible time, that is why we pride ourselves on quality of service, speed of response and specialist industry knowledge. These factors, coupled with an honest and consultative approach have been the key to our success to date, building long term relationships with our clients and candidates alike. For these reasons we see ourselves as partners in the recruitment process, not just suppliers.

Our Offering

Whether it is a permanent vacancy, interim project or contract, we work closely with our clients to fully understand their requirements and business objectives and ultimately, what is required from us. This may be a straightforward database search, specialist advertising, a more concentrated and specific approach such as headhunting, or a combination of all techniques. Our search and selection procedures are modern, thorough and swift and we take pride in the quality of candidates available to clients from our database.

Friendly and focussed service complements our expertise and experience. This enables us to approach recruitment from a perfectly balanced viewpoint, providing our clients and candidates with refreshingly different solutions.